Client Overview
 Industry: Food & Beverage / POS Technology
Region: UK
Client: A leading restaurant POS provider expanding into mobile food ordering.
- Challenge
- Existing POS lacked a consumer-facing ordering app.
- Integration issues between POS, kitchen display, and delivery partners.
- Restaurants needed a unified system to manage online and offline orders.
- Zaam AI Tech Solution
- Zaam developed a custom food ordering mobile app and integrated POS backend, featuring:
- Seamless sync between dine-in, takeaway, and delivery orders.
- Integration with payment gateways & third-party delivery APIs.
- Loyalty and referral modules for customer retention.
- Real-time analytics dashboard for restaurants.
"Artificial intelligence is not a substitute for human intelligence; it is a tool to amplify human creativity and capability."
Fei-Fei Li, Professor of Computer Science at Stanford University
Impact
Unified operations across POS + mobile app
4x increase in direct online orders
Enhanced customer retention via loyalty programs
Result
- 3× growth in online revenue within the first three months
- 45% increase in new and returning customers
- Eliminated hidden fees previously paid to third-party POS vendors
- Unified POS and mobile app boosted operational efficiency and profit margins
Technology Used: Flutter, React Native, Node.js, MongoDB, Firebase, Stripe/PayPal APIs